Shipping policy

Trust and Satisfaction

Your trust and satisfaction are very important to us. We value your order deeply, which is why we offer secure and reliable delivery options for every item. Orders from Veloria London are insured and shipped via UPS & DPD. You will receive a tracking number by email as soon as your order is shipped.

Processing Time Preparation and Shipping: Within 1-2 business days. Delivery Time: 7-14 business days.

Track Your Order

Easily track your order using our live tracking software, with an estimated delivery date based on your order number, email, or tracking number – the choice is yours!

We strive to make the ordering and delivery process as simple as possible for our customers.

If you have any questions or concerns, please don't hesitate to contact our customer service. Below, we explain how your order is processed and delivered.

Free Shipping

We cover the shipping costs. Every order is delivered 100% FREE to your doorstep. No minimum order amount required.

Placing an Order

Ordering from Veloria London is as simple as possible. Start by visiting the product page and adding the desired item to your cart by clicking the black "Add to Cart" button. Make sure to select the correct variants. Once everything is correct, click the "Proceed to Checkout" button.

On the information page, you will need to fill in your address details correctly. Make sure all information is accurate. Once done, click the "Continue to Shipping" button. On the shipping page, you will be able to review your address details. You will also be informed that each shipment is entirely free of charge. As a token of appreciation, we always cover the shipping fees.

Next, you can click the "Continue to Payment" button. On the payment options page, you will have several payment methods to choose from. On velorialondon.com, all payment options are SSL encrypted, ensuring a secure payment environment:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

Once you've selected your preferred payment method, click "Complete Order" and you will be redirected to the chosen payment method. Follow the instructions on that page to finalize your order. If you encounter any issues with your order, feel free to contact us.

Shipping Your Order

Found the perfect look or accessory on our site? You’ll want to enjoy it as soon as possible! That’s why we make sure your order is processed and shipped as quickly as possible. To maintain fair prices for our products, we’ve decided to consolidate packages and ship them in bulk once a minimum quantity is reached. We hope you understand and are ready to help us create a better, healthier world.

Still Have Questions?

To ensure your order ships today, contact us by email. Our service team is available 7 days a week to provide you with the best solution: info@veloria-london.co.uk